Your security & privacy is our priority
At EdPotential, we prioritise the security and privacy of your data. Whether you are using our website or our product, our comprehensive approach ensures that your school and students are protected at every level.
Our Commitment
We are committed to complying with our privacy obligations and to ensure that the Product creates a safe environment for students, family members, teachers and any other users of our Product. On this basis, the following summarises our approach to your security and privacy.
- All data is stored in Australia.
- We do not sell or rent your Personal Information under any circumstances.
- We are transparent in our practices.
- We are compliant with the Privacy Act.
What data is collected?
The Personal Information we collect is necessary or desirable for us to provide you with our Product, which include:
- enabling you to use the Product for its intended purpose;
- to facilitate the interaction between students, teachers and family members;
- assisting in streaming and personalising information for you on the Product;
- notifying you about activity on and updated to your account or your child’s account; and
- providing educational assessment and curriculum resources to students and teachers.
How is the data used?
We do not share your Personal Information except for in extremely limited circumstances, with your consent, which allow us to provide the Product. This includes:
- users that you communicate and connect with on the Product;
- users that you have given your consent to share your personal information with; and
- a small number of third party service providers.
- Any information that you post or share or otherwise disclose on the Product will become available to be viewed by other users such as teachers, as controlled by the school administrator and any applicable privacy settings you set.
- Teachers control who can see messages and can access a student’s use of the Product.
- We will never sell or rent your Personal Information or otherwise set up ways to sell this Personal Information.
Is the data secure?
EdPotential takes the privacy and security of all data very seriously and has put in place measures to protect the information of all users of our Product. Our policies have been developed to adhere to the local privacy laws including the Australian Privacy Act.
In addition to secure cloud management systems, EEdPotential uses role-based access controls to ensure that only teachers in a school can access data in their school.
All employees of EdPotential undergo annual privacy and security training with additional detailed guidance available in our internal privacy compliance manual.
When is data deleted?
We keep data for as long as it is needed for our operations. If you deactivate and delete your account your data will no longer be visible on your account.
Where is student data stored?
All student data is stored in Amazon Web Services’ (AWS) Sydney data centres. Student data is not transferred to any third party systems.
Where is teacher and school data stored?
Teacher and school staff data is in AWS, Sydney. It is also stored or processed in different geographic locations when this is required for operational purposes and to deliver the required service and experience to our customers.